Here at Aura Music Academy we concentrate on providing high quality lessons in which we can spread our joy of music with our students! However, we also need to sometimes put our business 'hat' on and work out boring things like terms and conditions! Please have a read of our terms and conditions set out below, you'll also get a copy of them when you start lessons at Aura.
Enrolment and Fees
When signing up for lessons at Aura, you are agreeing to book a weekly lesson slot for which lessons must be paid on a half-termly basis. Aura will issue all students/parents with an invoice via email, which must be paid within 1 week of the invoice date. Any late payments will be charged a £7 late payment admin fee (and £7 each month thereafter until the invoice is paid), and your lesson slot may be given to another student and lessons terminated.
Due to the costs of paying our tutors, and booking specific lesson slots, we are unable to offer a refund or credit note for missed lessons. However, if at least 1 week’s notice is given, we may re-arrange a ‘catch-up’ lesson for students who are unable to attend a lesson, however this is not guaranteed (due to tutor availability) and ‘catch-up’ lessons must take place within the same week as the missed lesson and cannot be 'banked' for future use.
Leaving Notice Period
Please note that we require a minimum of 2 weeks’ notice prior to your last lesson. This is to minimise wasted lesson slots due to students not informing the school of their leaving. Please note that there will be no refunds from invoice payments, so if you leave half-way through the term you will not be refunded any lessons.
Collecting your child/children
At Aura Music Academy, your child’s safety is of our upmost interest. However, our tutors cannot take responsibility for children once the lesson is finished. Please make sure you arrive promptly to collect your child/children once the lesson has ended. You are welcome to use our waiting area while the lesson takes place if you wish.
Every student (over 18 years old) or parent/guardian will be required to sign a contract after the first lesson. The contract will contain full terms and conditions.
All students wishing to take part in any exam must pay the exam fee 1 week before the official exam board deadline in order to be entered through Aura Music Academy. Any students who miss this deadline cannot be guaranteed entry via the school.